Engaging in a highly knowledge oriented dialogue with discerning Diamond Buyer in understanding and assessing his/her specific requirement and translating the same into a customized order to their fullest satisfaction, wherever it is not readily available.
Understand the existing Jewellery collection and portfolio of the Customer and suggest acquisitions that would compliment his/her collection and enhance value.
Subtly introduce to the customer the nuances and subtleties of the collection to choose from and introduce him to certain ' heirloom/heritage used jewellery' waiting for good families to make it a part of their lives.
Supporting your colleagues at the business desk (involving the designer/s where ever required) to help the customer decide on his/her choice/selection of high-end jewellery, diamonds and collectables and customizing their requirement.
Involve in sourcing, assessing and evaluating ' heirloom/heritage used jewellery'.